Useful information

Timetable

Reception : 08h00 / 24h00

  • 24 hour hotel access, available after check-in, with accommodation card;

Tavern : 12h00 / 23h00

  • Snacks and wine by the glass available;

Shop: 08h00 / 23h00

Check-in: 16h00 / 00h00

  • Early Check-in: Service on request, subject to Hotel availability;

Check-out: 08h00 / 12h00

  • Late Check-out: Service on request, subject to Hotel availability;
  • An additional fee may be requested.

Breakfast: 8h00 / 10h00

  • Buffet breakfast with regional products.

 

Bookings and cancellations

  • In order to enjoy all the services we have at your disposal, we require that you have a valid credit card during your stay.
  • In case you do not have a credit card, it may be necessary to make a deposit to guarantee the reservation.
  • In case of no-show, the hotel will charge the first night of the stay.
  • In case of cancellation of the stay on the day of arrival, the hotel reserves the right to charge the first night, except in cases where other conditions have been agreed.
  • Cancellations must be made at least 24 hours in advance.

 

Children

  • Cot for babies up to 3 years old is free and must be requested when booking.
  • Children from 4 to 12 pay an extra bed supplement.

 

Pets

  • Pets are not allowed in the Hotel.

 

Safety

  • After check-in, between 00h and 08h the entrance to the Hotel is made using the room card.
  • Our rooms do not have a safe, but we do have one at the reception, where we can store our guests’ goods with complete safety and discretion.

 

Smoking

  • Smoking is not allowed inside the Hotel.

 

Damage caused or missing objects

  • The Hotel reserves the right to charge any damages that are intentionally caused by the client.